Motivation: To upgrade their present finance package

Innovation: A solution that would allow for integration with HR and a company that provided technical training

Solution: Microsoft Dynamics GP Solution and Infotech’s expert team support

The National Irrigation Commission (NIC) had invested in the Real World Accounting package as far back as 1995. Subsequent upgrades were done up to version 6.0 by 2000. In 2004 when an upgrade of the financial package was needed, Real World was now under the umbrella of Microsoft having recently been acquired by Microsoft

Microsoft had established its name at NIC as a manufacturer of good products leveraging the Windows Platform. This knowledge of Microsoft behind the Great Plains Package provided all the confidence to NIC that Great Plains would be a good and well supported product that will get better and better.

MS Dynamics GP offered an integrated package that included HR Management. Infotech at the time had shown itself to NIC’s decision makers that it had the capacity to support the Great Plains package at the company’s strategic level as set out in the Finance Division’s corporate objectives, to include Technical Support (Knowledge base). Training was not available with the Real World accounting and finance package

“Infotech’s service was above all other support service we have experienced in the past, especially in the areas of Technical Support and response times to customers’ needs. Infotech is reliable and organised and has a team that is well trained and professional…I am very happy with the outcome of our project” says Bryan Hastings, Manager, Information Technology - NIC.